Shipping policy
At Leisure Pets, we want your order to reach you without any hassle. We offer free shipping on every order within the United States, with no minimum spend required.
Where We Ship
We currently ship to all addresses within the United States.
How Long Will It Take?
Orders are processed within 1–2 business days, Monday to Friday.
Please note that our order cutoff time is 5:00pm PST — anything placed after this will be processed the following business day.
Once your order has been processed, it will be handed to one of our shipping carriers with an estimated transit time of 6–8 business days.
In total, you can expect your order to arrive within 7–10 business days from the date of purchase.
Our Carriers
We work with trusted carriers such as USPS, FedEx, and UPS to deliver orders within the United States. These carriers ensure your order is handled with care and delivered safely.
Shipping Costs
All orders shipped within the United States qualify for free shipping.
There are no minimum order requirements and no hidden shipping fees at checkout.
Tracking Your Order
As soon as your order has shipped, you will receive a confirmation email containing your tracking number.
You can track the progress of your shipment at any time using the tracking link provided in your email.
If you have questions about your order status, you can also visit our Track Order Page or contact our support team.
Delivery Issues
If your order is delayed, missing, or arrives damaged, please contact our support team as soon as possible.
We will investigate the issue with the shipping carrier and work quickly to resolve the situation for you.
Get in Touch:
- Email: support@leisurepets.shop
- Address:18621 Main St, Huntington Beach, CA 92648, USA
- Phone: +1 714-842-1201
- Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM (PST).