Privacy policy
Leisure Pets ("we," "us," or "our") operates the website leisurepets.shop. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.
Information We Collect
When you visit our store, browse products, or complete a purchase, we may collect:
- Contact information (name, email address, shipping/billing address, phone number)
- Payment information (processed securely through Shopify Payments — we do not store full card details)
- Order history and preferences
- Device and browsing information (IP address, browser type, pages viewed, referring website)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sharing necessary shipping details with our fulfillment partners
- Communicate with you about your order, including confirmations, shipping updates, and customer support
- Improve our website, products, and customer experience
- Send marketing communications, where you have opted in, which you may unsubscribe from at any time
- Detect and prevent fraud
Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including Google Tag Manager and Google Analytics, to understand how visitors use our site and to measure the performance of our advertising. This may include tracking pixels used in connection with Google Shopping and advertising campaigns. You can control or disable cookies through your browser settings; note that some site features may not function properly if cookies are disabled.
Third-Party Sharing
We share information with trusted third parties only as needed to operate our business:
- Shopify — our e-commerce platform, which processes and stores order and customer data
- Payment processors (Shopify Payments, PayPal, etc.) — to securely process transactions
- Fulfillment and shipping partners — to deliver your order, including your name, address, and order details
- Google (Analytics, Tag Manager, Merchant Center) — for site analytics and advertising performance measurement
We do not sell your personal information to third parties.
Data Security
All transactions are processed through SSL-encrypted connections. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at support@leisurepets.shop.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Children's Privacy
Our site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 714-842-1201 or email us at support@leisurepets.shop or contact us at Leisurepets, 18621 Main St, Huntington Beach CA 92648, United States